Privacy Policy

Last updated: 30 July 2026

At Ollie’s Q, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and who we share it with when you visit our website or place an order.

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

When you browse our website, place an order or contact us, we may collect information including:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number (if provided)
  • Order details
  • IP address and browser information
  • Information collected through cookies and analytics

Providing this information allows us to process your order and provide customer support.

How We Use Your Information

Your information may be used to:

  • Process and fulfil your order.
  • Deliver products to you.
  • Communicate about your order.
  • Respond to enquiries.
  • Improve our website and customer experience.
  • Detect fraud and protect our website.

We only collect information that is necessary to operate our business and provide our services.

Payments

Payments made through our website are securely processed using WooPayments and its payment processing partners.

Ollie’s Q does not store your credit card or payment details on this website.

Payment information is handled securely by our payment providers in accordance with industry security standards.

Order Fulfilment

To produce and ship your order, we share the information required to complete your purchase with our fulfilment partner, Printful.

This may include:

  • Your name
  • Shipping address
  • Email address (where required)
  • Order details

Printful only receives the information necessary to produce and deliver your order.

Cookies

Our website uses cookies to:

  • Remember items in your shopping cart.
  • Improve website functionality.
  • Understand how visitors use the site.
  • Help improve future content and user experience.

You can choose to disable cookies through your browser settings, although some parts of the website may not function correctly.

Analytics

We may use website analytics tools such as Google Analytics to understand how visitors use our website.

These tools collect anonymous information such as:

  • Pages visited
  • Time spent on the site
  • Device type
  • General location
  • Referral source

This information helps us improve the website and customer experience.

Marketing

If you choose to subscribe to future emails or newsletters, we’ll only use your email address to send updates, promotions or new product announcements.

You can unsubscribe at any time using the link included in those emails.

Protecting Your Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

While no online system can be guaranteed to be completely secure, we use trusted service providers and secure technologies to help protect your information.

Third-Party Services

Our website may use trusted third-party services including:

  • WooCommerce
  • WooPayments
  • Printful
  • Google Analytics
  • WordPress

Each service has its own privacy practices and policies.

Your Rights

You may request access to the personal information we hold about you or request corrections if the information is inaccurate.

To make a request, please contact us using the details below.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Ollie’s Q

Email: contact@olliesq.com