Last updated: 30 July 2026
Thanks for supporting Ollie’s Q!
All of our merchandise is made to order, meaning each item is printed especially for you once your order is placed. This helps reduce waste and ensures you’re getting freshly printed gear made just for you.
Order Processing
Once your order has been placed, production typically takes 2-5 business days before your item is shipped.
You’ll receive a confirmation email when your order is placed, followed by a shipping confirmation with tracking details (where available) once your order has been dispatched.
Delivery Times
After your order has been shipped, most Australian deliveries arrive within approximately 2-3 weeks.
Delivery times are estimates only and may vary depending on:
- Your location
- Courier delays
- Public holidays
- Peak shopping periods
- Weather or other unforeseen circumstances
While we do everything we can to get your order to you as quickly as possible, we can’t guarantee delivery dates.
Shipping Costs
Shipping costs are calculated automatically at checkout based on your order and delivery address.
Tracking Your Order
Where tracking is available, you’ll receive a tracking number via email once your order has been shipped.
If you haven’t received tracking details after several business days, please get in touch and we’ll be happy to help.
International Shipping
At this stage, Ollie’s Q ships within Australia only.
Incorrect Shipping Details
Please ensure your shipping address is correct when placing your order.
If an incorrect address is provided and your order has already entered production or been shipped, additional shipping charges may apply to resend your order.
Lost or Delayed Orders
If your order appears to be significantly delayed or lost in transit, please contact us and we’ll work with our fulfilment partner and the shipping carrier to investigate.
Questions?
If you have any questions about your order or shipping, please get in touch via our Contact form or email contact@olliesq.com.
We’re always happy to help.